YesClub88 Privacy Policy

Section 1

Introduction

YesClub88 ("we", "us", "our", "YesClub88") operates the online gaming and sports betting platform accessible at yesclub88.cam. This Privacy Policy applies to all users ("you", "your", "Member") who access or use our website, create an account, place bets, make deposits or withdrawals, or otherwise interact with any service provided through the YesClub88 platform.

We recognise that your personal data belongs to you, and we take our obligations as a data controller seriously. This Policy explains what information we collect, why we collect it, how it is processed, who it may be shared with, how long it is retained, and what rights you hold in connection with that data.

By accessing the YesClub88 platform or registering an account, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this Policy, please discontinue use of the platform and contact our support team to arrange account closure.

Section 2

Definitions

For the purposes of this Privacy Policy, the following terms are defined as set out below:

Section 3

Data We Collect

YesClub88 collects personal data through several channels, including direct registration input, account activity, payment processing and platform usage. The categories of personal data we may collect include:

3.1 Registration & Identity Data

• Full legal name and date of birth
• Residential address (including city, postcode and country — for example, addresses in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya or Shah Alam)
• Email address and contact telephone number
• Government-issued identification details (such as Malaysian MyKad or passport number) collected as part of KYC verification

3.2 Financial & Payment Data

• Deposit and withdrawal transaction records, including payment method identifiers (e.g., bank account references associated with Maybank, CIMB, Public Bank, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX transactions)
• Transaction amounts denominated in Malaysian Ringgit (MYR / RM)
• Cryptocurrency wallet reference data where USDT TRC20 deposits or withdrawals are initiated

3.3 Account Activity Data

• Login timestamps, session duration and device information
• Betting and gaming history, including markets accessed, stakes placed, game types used and outcomes
• Bonus and promotion usage history
• Responsible gambling tool usage, including deposit limit settings and self-exclusion requests

3.4 Technical & Usage Data

• IP address and approximate geolocation
• Browser type, operating system and device identifiers
• Pages visited, features accessed and clickstream data
• Cookie and session data as described in Section 7 of this Policy

3.5 Communications Data

• Records of support interactions via live chat, email or other channels supported by YesClub88
• Feedback and complaints submitted by Members

Section 4

Data Processing & Legal Basis

YesClub88 processes your personal data on the basis of one or more of the following legal grounds, depending on the nature of the processing activity:

Section 5

Purpose of Processing

YesClub88 processes your personal data for the following specific purposes:

• Account creation and management: To register, verify and maintain your YesClub88 account in accordance with our Terms & Conditions.
• Service delivery: To enable you to access sports betting markets, live casino games, live dealer titles and all other platform features.
• Payment processing: To facilitate deposits via Malaysian payment channels (Maybank, CIMB, DuitNow, FPX, Touch 'n Go eWallet and others) and to process withdrawal requests to verified accounts.
• Identity verification: To carry out KYC checks and confirm age eligibility (21+ requirement) in compliance with responsible gambling obligations.
• Fraud and abuse prevention: To detect, investigate and prevent fraudulent transactions, multi-accounting, collusion, bonus abuse and other prohibited activity.
• Responsible gambling support: To monitor account activity for indicators of problem gambling and to facilitate access to deposit limits, self-exclusion and other safeguards at your request.
• Customer support: To respond to enquiries, resolve disputes and manage complaints submitted through YesClub88's support channels.
• Platform improvement: To analyse usage patterns, test new features and improve the stability and usability of the YesClub88 platform.
• Legal compliance: To meet record-keeping, reporting and disclosure obligations under applicable law.
• Marketing communications (with consent only): To send promotional updates, bonus notifications and relevant platform news to Members who have opted in to such communications.

Section 6

Third-Party Disclosure

YesClub88 does not sell, rent or trade your personal data to third parties. We may, however, share data with carefully selected third parties in the following limited circumstances:

6.1 Payment Service Providers

Transaction data is shared with the relevant payment gateway or financial institution where necessary to process your deposit or withdrawal. This includes Malaysian banking and e-wallet partners involved in completing the transaction. These entities process your data solely to complete the payment and are bound by their own data protection obligations.

6.2 Identity Verification Partners

Where required for KYC verification, identity document data may be processed by specialist third-party verification providers engaged by YesClub88. Such providers operate under contractual data processing agreements and are permitted to use your data only for verification purposes.

6.3 Technology & Infrastructure Providers

YesClub88 uses third-party cloud infrastructure, analytics and security service providers to operate the platform. These providers act as data processors under our instruction and may process technical and usage data as part of the services they deliver to YesClub88.

6.4 Game Content Providers

Certain live dealer and casino game content is delivered by certified third-party studios. Limited session and gameplay data may be shared with these providers to facilitate game delivery and fairness verification. No directly identifying personal data is shared beyond what is technically necessary.

6.5 Legal & Regulatory Disclosure

YesClub88 may disclose personal data to law enforcement authorities, regulatory bodies or courts where required to do so by applicable law, pursuant to a valid legal order, or where necessary to prevent or investigate serious harm or unlawful activity.

Section 7

Cookies & Tracking Technologies

YesClub88 uses cookies and similar tracking technologies to maintain platform functionality, support security, and understand how Members interact with the site. The categories of cookies we deploy are as follows:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies, security tokens and login state management. These cookies cannot be disabled without affecting core platform functionality.
• Functional Cookies: Used to remember your preferences, such as language selection and session settings. These cookies improve your experience but are not essential to platform operation.
• Analytics Cookies: Used to collect aggregated, anonymised data about how visitors use the YesClub88 platform — including which pages are visited most frequently and how users navigate between sections. This data helps us improve platform design and content.
• Security Cookies: Used to detect and prevent fraudulent access attempts, bot activity and suspicious login patterns.

Most browsers accept cookies by default. You may configure your browser to block or delete cookies; however, doing so may impair your ability to log in or access certain platform features. By continuing to use the YesClub88 platform after being presented with this notice, you consent to the use of cookies as described above.

Section 8

Data Retention

YesClub88 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Indicative retention periods are set out below:

• Account and identity data: Retained for the duration of your active account, and for a minimum period thereafter as required by applicable regulatory and financial record-keeping obligations.
• Transaction and payment data: Retained for a minimum period consistent with financial compliance and audit requirements following account closure or the relevant transaction.
• KYC verification documents: Retained for the period required under applicable identity verification and anti-money laundering obligations.
• Support communications: Retained for a reasonable period to facilitate dispute resolution and service improvement.
• Technical and usage logs: Typically retained for a shorter rolling period sufficient for security monitoring and analytics purposes.
• Marketing consent records: Retained for as long as consent remains active or until withdrawal of consent is recorded.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be associated with an identified individual.

Section 9

Data Security

YesClub88 implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data we process. These measures include:

• Encryption of data in transit using SSL/TLS protocols on all platform pages and API connections;
• Access controls restricting internal access to personal data on a need-to-know basis;
• Authentication controls applied to administrative systems, including multi-factor requirements for privileged access;
• Regular security reviews and monitoring of platform infrastructure to detect and respond to vulnerabilities;
• Contractual security requirements imposed on all third-party processors handling personal data on YesClub88's behalf.

While YesClub88 takes reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that presents a risk to your rights or interests, YesClub88 will take prompt action in accordance with applicable obligations, which may include notification to affected Members.

Members are also responsible for maintaining the security of their own account credentials. We strongly recommend using a unique, strong password and not sharing login details with any third party.

Section 10

Your Rights

Subject to applicable law and certain conditions, you hold the following rights in relation to your personal data processed by YesClub88:

Right of Access

You have the right to request a copy of the personal data YesClub88 holds about you. Requests will be processed within a reasonable timeframe and subject to identity verification.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data held about you. Some corrections may require documentary evidence to verify the change.

Right to Erasure

You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected. This right is subject to overriding obligations, including legal retention requirements and ongoing fraud or compliance investigations.

Right to Restrict Processing

In certain circumstances, you may request that YesClub88 limit the processing of your data — for instance, while a dispute over data accuracy is being resolved.

Right to Object

You have the right to object to processing of your personal data where such processing is based on legitimate interests. YesClub88 will consider your objection and cease processing unless compelling legitimate grounds exist that override your interests.

Right to Withdraw Consent

Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact YesClub88 via the support channels listed in Section 13 of this Policy. All requests will be assessed individually and responded to within a reasonable period. Identity verification will be required before any data access or amendment request is fulfilled.

Section 11

Minors & Age Verification

YesClub88 Services are strictly available to individuals aged 21 years and above only. We do not knowingly collect or process personal data from anyone under the age of 21.

YesClub88 applies mandatory KYC verification procedures to confirm the age and identity of all Members prior to granting withdrawal access. Where an account is identified as having been registered by a person under the minimum age, the account will be closed immediately, all associated data will be handled in accordance with applicable law, and any funds will be processed in accordance with our Terms & Conditions.

Parents and guardians are encouraged to use device parental controls and content filtering tools to prevent underage access to online gambling platforms. If you believe a minor has accessed the YesClub88 platform, please contact our support team immediately.

Section 12

Policy Amendments

YesClub88 reserves the right to update or amend this Privacy Policy at any time. The "Last Updated" date shown at the top of this page will reflect any changes. Where amendments are material, YesClub88 will notify registered Members via account notification or email.

Your continued use of the YesClub88 platform after any amended Privacy Policy has been published constitutes your acceptance of the updated terms. If you do not agree with any amendment, please discontinue use of the platform and contact support to arrange account closure and a data review request if desired.

Section 13

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by YesClub88, please contact our support team through any of the following channels:

• Live Chat: Available 24/7 directly via the YesClub88 platform. Average response time is under 5 minutes. Support is available in English, Bahasa Melayu and Mandarin.
• Email: [email protected]

Data subject requests — including access, rectification, erasure and objection requests — should be directed to the same contact channels with "Data Request" referenced in the subject line or opening message. We will acknowledge all data requests and provide a substantive response within a reasonable period.

For related matters, please also review our Terms & Conditions and Responsible Gambling pages.